27/04/2011

Thank you so much for the prompt delivery of my teapot spout. I can now use my favourite teapot again.

27/07/2010

04/07/2010

Thank you for the speedy delivery of my parcel. It made it here in plenty of time for my wifes birthday and she is very pleased with the products. Thank you so much for your advice, I understand that it is always difficult to advise over the telephone but your suggestions were great. I hope that your shop goes from strength to strength.

22/05/2010

Really good website! Lots of products and efficient service. Thought the products were securely wrapped and all arrived safe and sound. Great service all round.

03/05/2010

What fast service! Thanks a lot! Will use you again!

10/04/2010

I was really impressed by how quickly you got my order to me. Thanks a lot.

18/01/2010

I recently hired a cake tin from yourselves and I was very pleased with the service. I spoke to a very helpful woman on the phone who talked me through the process and was surprised that the tin arrived in plently of time before I needed to use it. There were clear instructions about how to the return the tin and even how to decorate the cake. I am pleased to say that the football turned out very well. For the four quid it cost me to hire it and the couple of pounds to send it back I consider it very good value for money. I will certainly use you again next year.

04/01/2010

Thanks for the speedy delivery-was thinking with the new year post that it would take much longer. The free gift was a lovely surprise!!

11/12/2009

The perfect size lasagna foil trays, super fast delivery and great service, brilliant, thank you!

06/11/2009

Thank you for you prompt delivery. The basins are just what I wanted. Have looked round so many places to try and find some - know where to look next time!

27/07/2009

Wow! Really fast service! Thanks for the free gift and catalogue.

Mart

31/05/2009
What a wide selection on your website! I came into the shop when I was last in Cheltenham and I wasn`t sure that you would have as much online as you do in the shop! Well done!
Martin , Hampstead

20/05/2009
Thank you so much for the free gift! What wonderful, fast service and the lady I spoke to on the phone was most friendly and helpful. Consider me a convert!
Susan J Hartstead , Leicester

30/04/2009

Thanks for the very prompt service-my parcel arrived the next day! Thanks for the free gift-a very nice touch. Will certainly use you again.

Many Thanks

Matty

12/04/2009

Can't thank you enough for the prompt service. Delivery arrived the next day and looks lovely. Will use you again and recommend you to friends.

Consider me a new convert!

12/04/2009

Great to see that you now stock the HG range. It's the only thing I use on my kitchen and bathroom. The products arrived quickly and were securely packaged up. Thanks for the free gift! The sponge will come in very handy!

18/03/2009
Just wanted to say a massive thank you for your prompt attention to my 
order.  I received it today.  Well done to all those concerned!

With very best wishes,

Eunice Eaves
E Eaves ,

13/02/2009
Thank you very much for exchanging my pyrex plates when I ordered the wrong ones! The replacements have been put to very good use - I couldn`t seem to find them anywhere so I am delighted to have found a supplier! Thanks!
A.Kennedy , Oxford

22/01/2009
Hello, Just to let you know that our order for 15 `Whitefurze` mixing bowls arrived safely this morning. Thank you for a 1st class service, and also the useful free gift - very much appreciated. We will not hesitate to recommend your company to our friends and family, and will certainly be `returning customers` at some time in the future. With best wishes,
J Clarke ,

13/01/2009
Fantastic service AND a free gift AND good prices. Thank you.
Phil Jubb , Haddenham, Bucks

29/12/2008
I ordered on Christmas Eve, expecting to receive it after New Year but instead it came this morning, the 29th - terrific service! Well packed and products a delight. The blinis pan is doll-size and just perfect for the job and I plan to fill the silicon mini-loaf tins (?) with bread today. And thanks for the free sweeties yummm. I`ll be using Cook`s Kitsch-in again.
Rachel C , Edinburgh

13/09/2008
Thanks for the free gift- it's not often you get something for nothing! The box was well packaged and arrived the day after I did the order, without paying for next day delivery! Everything was well wrapped up and as described online. I'll use you again!
Andrew Watkins , Bristol

08/09/2008
excellent service as always. would highly recommend you.
andrew smith , chipping camden

28/08/2008
Just wanted to say how pleased I am with your serice both in the shop and online. You are always so friendly and polite!
Martin Hartspur , Cheltenham

12/05/2008

Love the silicone spoon rest. All 3 gadgets arrived today and I am very pleased. Thank you for the free gift. Wonderful service, will use you again.

02/05/2008
Just wanted to thank you for the speedy delivery of my order- my mum will be very pleased! The storage bags were just as described and everything was very well packaged. Job well done!
Mr K Carter , London

02/05/2008
Thank you for your prompt service-my parcel arrived this morning with a lovely gift inside. Thank you very much!
Megan Mealley , Glasgow

27/02/2008
fantastic next day service, will keep checking website in future thankyou all very much for my free gift
jan regan , scottish borders

18/02/2008
I just wanted to say what a great customer service you gave me when I ordered some gadgets. You got back to me really quickly and my queries were dealt with quickly and efficiently. All the items arrived today and were very well presented. Thank you for the free peeler. I`ll be telling all my friends where to get their kitchen gadgets.
Marlie Lundsdon , Cheshire

01/11/2007
What lovely products! Thank you for getting my order out so quickly-I wasn`t expecting it to arrive the next morning, and the egg cups were a great surprise gift. Thank you so much for the great customer service. Consider me a fan!
Marcella Prestley , Barnsley

15/10/2007
Just a quick note to say thanks for the free gift (Tea bag holder) and for the really fast delivery and great packaging. I will happily recommend you to anyone! Thanks again for great customer service.
J H ,

15/10/2007

Many thanks for the K2R which arrived today. I realise that you went to considerable expense to ensure that we received the order during these difficult times and I am most grateful. I am really pleased to have discovered a source of K2R as it is a fantastic product and I have missed having it available. You will certainly be receiving further orders, when our little stock runs out.

 Best wishes and thanks.

20/09/2007
Thank you for sending the food piping set out to me so quickly. I know it`s only a small thing but I couldn`t find one that size anywhere, so getting it the next day was greatly appreciated. Now I can get on with those eclairs.
Julia Darling , Cambridge

12/09/2007
My baking trays arrived today-many thanks. Just wanted to say how helpful your girls were on the phone. It`s nice to talk to some real people as well as having the website. Well done!
Michael M , Gloucester

27/08/2007
Your sunshine jute bags are brilliant!. I got one for myself and so many friends have commented on it that I`ve had to buy some more for them. They`re a great size for popping out to the shops and they`ll fit a magazine or a light load. So much nicer than a plastic bag.
Cathy , Cheltenham

23/08/2007
Just wanted to say that the signs arrived today-many thanks. They were very well wrapped. What an interesting website-lots of different things-not just kitchen goods. I`ll remember to use you again when I need another present.
Mrs S Herberts , Cambs

11/08/2007
Thank you for the lovely gift-what a surprise. I was a bit nervous about buying over the internet when you can`t examine the goods but I`m pleased to say that the grater and pan are just as you described. Great work. I`ll certainly use you again.
John C Sewell , Hythe, Kent.

02/08/2007
Thank you for your lovely parcel. The free gift of thank you cards was a lovely touch. What a great shop.
Martha C , Birmingham

14/07/2007
just to let you know the parcel arrived this morning. Many thanks for gift wrapping it for me. My wife will be really pleased.
david hughes , danbury, essex

07/07/2007
I am really pleased with my digital scales, they were the best price I could find anywhere and I was pleased to see that they came with batteries included, so I could use them straight away. Seriously, well packaged order, arrived quickly and the free gift was a great treat. Lovely service, thanks a lot.
mrs taylor , stow on the wold

29/06/2007
a great range of cookware products. i really love your colourful range of silicone cookware. i am also impressed with the mini cake cases that i bought from you and will shop with you again
david , banbury, oxford

28/06/2007
Thank you for posting my order out so quickly. The free gift was a nice surprise as well.
martin , Northants

23/06/2007
What a lovely website. So individual and inspiring. I was very impressed with my first order and I will certainly order from you again. A great mix of useful items and unusual things. I hope to visit your shop when I`m next in the area.
mrs coffe , essex

16/06/2007
thank you so much for my parcel-which arrived this saturday morning. I was worried that the mugs wouldn`t survive the postal process but everything was very well packaged. I must say thank you as well for the free gift-what a lovely suprise.
p biddy , chesterfield

31/05/2007
Just to let you know that the parcel arrived this morning-it`s the first time I`ve ordered on-line from you and I`m pleased to say that I found it very easy-even for an old duffer like myself! My wife is very pleased with the cake tin-it was the only one that size we could find anywhere.
Mr Smith-White , Crawley

16/05/2007
What an interesting website. I found it really easy to order, everything was very simple and my goods arrived within 2 days.
C Hickey , Notts

12/05/2007
Thank you so much for the set of wine glasses you carefully packaged and posted to me. My Pinot Grigio tastes better then ever..!
Louise , Leckhampton

10/05/2007
What a great website! I haven`t seen some of these things in years!
H T , Weston

04/05/2007
Thank you for giftwrapping the coasters and tray for me. My mum loved them! It was the first time I`d used your site-very impressed.
Melissa J , Tewks

03/05/2007
Thank you so much or posting my teapot to me so quickly. It arrived the next day. I was really surprised because I live in the middle of nowhere. Thanks again
Shelia O Brien , Worcs

02/05/2007
I love your shop and it`s great that you`ve got a website! Now my sister in Cambridge can shop online-I`ve been raving about you for ages and now she can see what I`m on about!
Melvin T , Gloucester

01/05/2007

Just to let you know that the trays arrived safely and in one piece! Thank you for posting them out to me at the last minute-I must have just caught you just before you shut, and the trays did arrive the next day. It's good to know that I can phone you up and speak to someone helpful straight away if I have a special request. Much nicer than dealing with someone in a warehouse. I see from your website that you do the same style in a smaller size-will have to get some of those too!

29/04/2007
What a lovely shop, friendly & Knowledgeable, great range of cookware & gifts
Richard , Cheltenham

22/02/2007

I'm so glad you've got a website now. I can do some armchair shopping. Just wanted to say that the kettle was excellent- boils really well. Thank you for ordering it in for me.